Rule #6 in sustainability communication: Don’t tell me I’m wrong

Don’t talk bad about someones choices; talk highly about the alternatives, and make those easily accessible.

Don’t tell a person who buys Brand X: “Brand X is evil.” Because he currently associates himself with X, it will feel like a personal insult: You’re doing it wrong, you’re dumb because you haven’t been able to notice it yourself.

That’s also the mistake Dutch activist Jan Rotmans makes in this Tegenlicht Talks (Dutch documentary series):

https://youtu.be/5flugQg7Jr8
From: Tegenlicht Talks, Sep 2, 2013

He basically says: “Everyone is dumb and can only be brought onto the right path through a lot of external pains. However, me and my elite of ‘kantelaars’ are different.”

That’s a message that doesn’t go down well, Jan.

Index

1. UNDERSTANDING THE PROBLEM

On sustainability

2. UNDERSTANDING HOW THE WORLD WORKS

On nature

On human nature

On the meaning of life and living

On culture

On morality

3. UNDERSTANDING HOW CHANGE WORKS

On the Next Level Society

On behavioral change

On marketing sustainability

4-A. FIXING HOW WE DESIGN THE WORLD

On naturalness

On naturalness in behaviour

On naturalness in art

Artworks of interest

On naturalness in architecture

Architecture of interest: naturalness

On livable architecture

Architecture of interest: livability

On naturalness in design

Design works of interest

4-B. FIXING OUR RELATIONSHIP WITH OURSELVES

On well-being, self care and happiness

4-C. FIXING THE RELATIONSHIP BETWEEN BUSINESS AND SOCIETY

On responsible business

On Positive Design & design ethics

On privacy

Progressieve bureaus van Nederland, 2021

OTHER NOTES AND WRITINGS

On digital design, CX/UX, and technology

On the travel & hospitality industry

Miscellaneous

Other pages